Q: How much does it cost to webcast a live wedding?
Answer: Our packages start at $699
Q: What if our church/venue doesn't have an internet connection?
Answer: No problem, mobile broadband is available at a nominal fee
Q: How many days in advance can I order the service?
Answer: As far in advance as possible to secure your day of choice
Q: How many people can logon and watch my event live?
Answer: The basic package includes up to 50 simultaneous player connections. In other words you can have up to 50 computers connected simultaneous to view the webcast. Of course, you may have more than several viewers at each computer. If you need additional player connections, it can be purchased as an additional 50 player connection block.
Q: Will I be able to view my webcast at a later date? If so, for how long?
Answer: The basic package includes on-demand viewing for 90 days after the event. Your visitors may view the wedding as many times as they like during this 90 day period. If you require longer on-demand viewing, please contact us. The basic package also includes the ability for your visitors to download the video to a video capable for later viewing.
Q: What is the maximum time/length of my broadcast/webcast?
Answer: The standard package includes a live broadcast with a maximum length of two hours. The premium package includes 5 hours of live broadcast time. If you require a longer broadcast we can arrange it for an additional fee by sending us an email
Q: What happens if the live webcast does not happen for whatever reason?
Answer: If you cancel your service 14 days prior to the event date, we will refund your deposit. If you cancel within 7 days prior to the event date, you will be refunded 50% of your deposit. However, if you cancel two days prior to your event date, no refund will be given.
Q: What differentiates you from your competitors?
Answer: Mobile Events service is not only competitively priced but emphasizes first and foremost quality of service and quality of the live video stream. In addition, Mobile Events partnered with a Content-Delivery Network (CDN) to bring you the best live video quality with minimum interruptions. This means a viewer from India watching a live broadcast from the United States, for example, would connect to a server closest to them, say Japan, rather than connecting to a single server in the United States. We recognize that every viewer's computer is different and they may have a problem watching for various reasons. Therefore, technical support is provided for viewers to give you the peace of mind that all your guests will be able to watch. Lastly, a password protected broadcast page is offered that includes a guestbook for viewers to sign.
Q: I have a destination wedding, will I be able to webcast my wedding live?
Answer: Yes, if the venue does not offer internet access, Mobile Events has mobile broadband available at a nominal fee.
Q: Can I be sure that all my viewers will be able to watch my live event?
Answer: We stream a test signal two days prior to your event.